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Insurance repairs, handled from claim to keys

Hail, storm, accident or water damage — we assess the van, prepare the quote, deal with your insurer and get you back on the road.

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Insurance work

We speak fluent insurer

Lodging a caravan claim can feel like a second job. We do the heavy lifting: detailed assessment, photographed damage report, itemised quote in the format assessors want, and repairs of every size once approved.

Hail and storm damage — panels, roofs, hatches and awnings
Accident damage — from scrapes to structural chassis repairs
Water ingress damage — walls, floors and cabinetry rebuilt
Detailed photographed assessment reports for your insurer
Itemised quotes prepared assessor-ready
Genuine parts and colour-matched panels

Completed caravan rebuild — repaired and back on the road

How a claim works

Three steps to sorted

1. Assess

Bring the van in (or send photos to start). We document every bit of damage and prepare a written assessment.

2. We deal with the insurer

We submit the quote, answer assessor questions and chase approvals so you don't have to sit on hold.

3. Repair & return

Once approved, we order parts, complete repairs in our workshop and hand the van back better than before.

Repair types

What kind of damage are you dealing with?

Every damage type has its own traps — pick yours for the full run-down of what we repair, what to do first, and how the claim works.

Hail damage

Dented panels and roofs, cracked hatches — and the roof damage you can't see from the ground.

Hail repairs

Storm damage

Destroyed awnings, lifted roof sheeting, tree strikes — including emergency make-safe.

Storm repairs

Accident damage

Reversing scrapes to major impacts — panels, chassis and drawbar checked and repaired.

Accident repairs

Water damage

Leaks found with pressure testing, rotted walls and floors rebuilt properly.

Water repairs

Good to know

Common questions

Do I have to use my insurer's repairer?

In most cases you have the right to choose your own repairer. Check your policy wording — and know that we're happy to work with any insurer.

What do I need to lodge a claim?

Your policy number, photos of the damage and a brief description of what happened. We can help with everything from there.

How long do insurance repairs take?

It depends on approval time and parts availability. We keep you updated at every stage — no chasing us for news.

Can you repair structural damage?

Yes. From small cosmetic fixes to significant structural repairs, our workshop handles the full range.

Request this service

Leave your details — we'll call back within one business day to lock in a time.

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